Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Discovr AI

Email: hello@usediscovr.com

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2. Information We Collect

We collect various types of information to provide and improve our Services to you.

2.1. Information You Provide Directly to Us

When you sign up for our services, interact with us, or use certain features, you may provide us with the following personal data:

• Contact Information: Your name, email address, company name, job title, and operational location.
• Account Information: Usernames, passwords, and other credentials used to access our Services.
• Payment Information: Details necessary for billing, such as credit card numbers and billing addresses (processed securely by third-party payment processors).
• Communication Content: Information you provide when communicating with us for customer support, inquiries, or feedback.
• Content Created by Users: Any marketing content, blog posts, social media updates, emails, or other materials you generate, upload, or process using our AI tools.
• Brand Information: Information about your brand, products, services, and target audience that you provide to us to enable our AI to personalize your marketing efforts.

2.2. Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage patterns:

• Usage Data: Information about how you access and use the Services, including pages visited, features used, time spent on pages, and referring URLs.
• Device Information: IP addresses, browser type, operating system, device identifiers, and other technical information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. These are used for essential functionality, analytics, personalization, and advertising purposes. (See Section 6 for more details).
• Automated Onboarding Data: During our automated onboarding process, our system may gather publicly available information about your brand from your website to better understand your business and tailor our Services.

2.3. Information from Third Parties

We may receive information about you from third-party services and partners, such as:

Analytics Providers: We may receive aggregated or anonymized data from analytics partners to help us understand user behavior.

Integrations: If you link third-party services (e.g., social media platforms, CRM systems) with Discovr AI, we may receive information from those services as authorized by you.

3. How We Use Your Information

We use the collected information for various purposes, primarily based on contractual necessity, our legitimate interests, your consent, or legal obligations:

• To Provide and Maintain Our Services (Contractual Necessity): To operate, deliver, and maintain the functionality of Discovr AI, including processing transactions, managing your account, and providing customer support.
• To Personalize and Improve Services (Legitimate Interests): To understand how you use our Services, to develop new features, improve existing ones, and to personalize your experience with our AI marketing tools.
• For Communication (Contractual Necessity & Legitimate Interests): To send you service-related announcements, technical notices, updates, security alerts, and administrative messages.
• For Marketing and Promotion (Consent & Legitimate Interests): To send you promotional communications about Discovr AI’s products, services, offers, and events that we believe may be of interest to you. This includes displaying your brand logo and usage statistics as part of our marketing materials (with prior agreement where applicable).
• For Research and Development (Legitimate Interests): To analyze usage trends, conduct research, and perform diagnostics to improve our products and services.
• For Security and Fraud Prevention (Legitimate Interests & Legal Obligation): To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
• For Billing and Payment Processing (Contractual Necessity & Legal Obligation): To process your payments and manage your subscriptions.
• To Comply with Legal Obligations (Legal Obligation): To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal data with the following categories of third parties for the purposes described below:

• Service Providers: We engage third-party companies and individuals to facilitate our Services, provide services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used. These include:
  • Payment Processors: To securely handle your payment transactions (e.g., Stripe).
  • Cloud Hosting Providers: To store and manage our data and infrastructure (e.g., Supabase, AWS, Google Cloud).
  • Analytics Providers: To monitor and analyze the use of our Services (e.g., Google Analytics).
  • Customer Support Platforms: To manage and respond to your inquiries.
  • Email Communication Services: To send emails and marketing communications.
  • CRM Systems: To manage customer relationships.
• Advertising Partners: We may share data with advertising partners for the purpose of serving relevant advertisements to you on third-party platforms.
• Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your personal data may be transferred to the acquiring entity.
• Legal Compliance and Protection: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your data to protect and defend the rights or property of Discovr AI, prevent or investigate possible wrongdoing in connection with the Services, protect the personal safety of users of the Services or the public, or protect against legal liability.
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Data is encrypted both in transit and at rest where appropriate.
• Access Controls: Restricting access to personal data to authorized employees and service providers who need to know that information to perform their job functions.
• Secure Servers: Utilizing secure server infrastructure and databases.
• Regular Security Audits: Conducting periodic security audits and vulnerability assessments.
• Employee Training: Training our employees on data protection and privacy best practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for various purposes:

• Essential Cookies: Necessary for the operation of our Services (e.g., to keep you logged in).
• Analytics Cookies: To collect information about how visitors use our Services, allowing us to improve our website design and functionality.
• Personalization Cookies: To remember your preferences and settings, providing a more tailored experience.
• Advertising Cookies: To deliver advertisements relevant to your interests.

…If you choose to refuse our cookies, you may not be able to use some portions of our Services.

7. International Data Transfers

Discovr AI is based in the United States, and your personal data will be stored and processed in the United States.

If you are accessing our Services from outside the United States (e.g., from Nigeria or other international locations), please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Services, you understand and consent to the transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy. The data protection laws in the United States may not be as comprehensive as those in your country of residence.

8. Data Retention

We retain your personal data for as long as your account is active and as long as necessary to provide you with our Services. We will also retain and use your personal data to comply with our legal obligations, resolve disputes, and enforce our agreements.

Upon your request for account deletion, we will delete or anonymize your personal data, unless retention is required for legal, regulatory, or legitimate business purposes (e.g., for audit purposes, to enforce our agreements, or to meet tax obligations).

9. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data we hold.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe, in accordance with applicable law.

10. Marketing Communications Opt-Out

You can opt out of receiving promotional communications from us by following the clear “unsubscribe” link provided in our marketing emails. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages relating to your account, service updates, security alerts, or our ongoing business relations.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

We will also notify users of significant changes via email to the primary email address specified in your account. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us:

Email: hello@usediscovr.com

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